Our Last Verdict
We give PetCareRx a score of 4.75 out of 5 stars.
Product Selection: 5/5
Affordability: 5/5
Ease of Use: 4/5
Buyer Service: 5/5
PetCareRx is a retail web site for canine and cat house owners that has been fashionable within the pet product trade for over 1 / 4 of a century. Because the title suggests, the positioning options a web-based pet pharmacy, but it surely additionally affords a myriad of different specialty merchandise for our furry associates. Along with prescription medicines, this on-line retailer gives nearly any dog- or cat-related product you could find in your native pet provide retailer. Their costs are corresponding to different web sites, they usually supply numerous methods to avoid wasting, making them an excellent worth as effectively. Any pet father or mother will love buying from this website, particularly if they’ve a number of pets that they discover themselves purchasing for typically.
About PetCareRx
This New York-based firm was based in 1998 by Blake Brossman, a advertising skilled who wished to offer pet dad and mom with a wide range of merchandise at an excellent worth. A few of their stock contains toys, treats, meals, collars, leashes, crates, and grooming provides. The pharmacy part of their web site contains all of the prescription medicines you generally discover at your veterinarian’s workplace, and prescription diets as effectively.
PetCareRx’s founder Brossman was so intent on ensuring canine and cat house owners may get the merchandise they wanted at an inexpensive value, he even applied a financial savings membership at a low annual payment to present pet house owners their gadgets at wholesale costs and with no delivery expenses.
The PetCareRx website is a good supply of pet care merchandise for any canine or cat proprietor in the US, notably those that personal a number of animals and frequently want to buy their provides.
This firm really gives “one-stop procuring”, bringing collectively over-the-counter gadgets with prescription merchandise. Clients can belief the standard and customer support from this website, as they’re accredited by the Higher Enterprise Bureau. As well as, there isn’t a have to query the authenticity of the medicines offered by their pharmacy, as PetCareRx has additionally been verified by the Nationwide Affiliation of Boards of Pharmacy, that means all pharmaceuticals offered are EPA and FDA-approved. Clients can relaxation assured that there aren’t any fraudulent medicines being offered on this website. Along with their very own glowing credentials, PetCareRx was not too long ago bought by PetMed Specific, one other well-known and revered firm within the on-line pet pharmacy trade.
Overview
Right here is my overview of the PetCareRx web site, the merchandise out there, and their firm procedures:
Product Selection
The PetCareRx web site affords an enormous number of merchandise for canine and cat house owners. Not solely do they promote all of the belongings you would normally discover in a brick-and-mortar pet provide retailer, however additionally they have the identical prescription medicines your veterinarian carries, in addition to prescription pet meals. Examples of a few of the gadgets you could find on their website are – cat litter, canine crates, toys, treats, pet shampoo, collars, leashes, prescription flea and heartworm medicines, and all-natural flea and tick preventions. I used to be additionally happy to search out grooming clippers and gradual feeders on their website. Mainly, something I looked for, they’d, though some gadgets had been notated “out of inventory”.
Product Authenticity
The PetCareRx web site affords genuine model gadgets and prescription merchandise. They’re an American firm that boasts an A+ score with the Higher Enterprise Bureau, and a Trustpilot score of over 4 stars. Most significantly, they’ve been licensed by the Nationwide Affiliation of Boards of Pharmacy. This implies the prescription merchandise they promote are the identical medicines you discover in your veterinarian’s workplace, which is extraordinarily essential to know as there are dishonest opponents on the web promoting fraudulent pet medicines. PetCareRx’s NABP certification offers their clients peace of thoughts that the merchandise they’re buying for his or her pets are going to be efficient and secure.
I discovered the navigation of the PetCareRx web site pretty simple. A big search bar on the prime makes it simple to search out something chances are you’ll be in search of. There are additionally filter choices down the left facet of the web page that will help you slender down your search, though I discovered once I used this function, gadgets had been often omitted from the outcomes that ought to have been included in my chosen parameters.
Prescription medicines are labeled underneath their title with “RX Prescription Required”, although I really feel this notation ought to be a bit bigger and extra outstanding, simply to keep away from confusion earlier than the client will get to checkout. The value of every merchandise can be not at all times clear immediately. Most gadgets I seen had costs with slashes by them and indicated the ultimate value can be out there when seen within the procuring cart, which was somewhat complicated.
Throughout your first checkout expertise, you’ll be prompted to create an account and enter your entire info, together with your delivery tackle, veterinarian data, and fee technique. Each web page on the web site has clear hyperlinks to get assist from customer support if you’re experiencing any difficulties.
Price Comparability
The costs of PetCareRx gadgets are corresponding to different main pet provide web sites. I additionally in contrast a few of their prescription flea and tick medicines to different fashionable on-line websites, in addition to my private veterinarian’s on-line pharmacy, and located pricing to be related throughout the board.
The best financial savings on the PetCareRx website seems to be with their PetPlus membership. This financial savings membership has a myriad of advantages for an annual payment of $49.99, with a few of the key options that make this membership so invaluable being:
Delivery
PetCareRx solely ships to the US and its territories. Free delivery is at all times offered for PetPlus members, and non-PetPlus clients get free delivery on all purchases over $48. Delivery is quick, usually arriving in 3-7 enterprise days, however PetPlus members do get precedence order processing, making the financial savings membership one other solution to take pleasure in an improved person expertise.
The PetCareRx web site does observe that prescription orders could take longer if a veterinarian’s approval is required, as they can not ship till they’ve this on file. To keep away from delivery delays on these medicines, I’d advocate acquiring a prescription out of your vet prior to buy, as you’ll be able to then present this to the pharmacy your self.
Returns
PetCareRx will gladly settle for returns of most unused gadgets inside 30 days of buy so long as they’re nonetheless in “like new” situation. The web site signifies that any unhappy buyer ought to electronic mail or name customer support immediately to start the return course of, then ship the merchandise again, on the buyer’s expense, for return processing. PetCareRx will solely pay for return postage if the explanation for return was an error on their half.
Attributable to well being and security issues, sure merchandise like vaccines, prescription medicines, and prescription meals can by no means be returned. Personalised gadgets and gadgets which were used or broken by the client can’t be returned both.
Buyer Service
Entry to customer support on the PetCareRx web site is prominently displayed in a number of places. On the prime of each web page, you will notice a “Want Assist?” hyperlink. Whenever you click on this hyperlink, not solely is the corporate’s customer support telephone quantity displayed, but in addition buttons labeled “Contact Us”, “Dwell Chat”, and “Monitor Order”. Within the backside proper nook of each web page is a “CHAT” button with a pet face emblem. And when you scroll to the underside of any web page, there’s a massive block of contact data that shows a “LIVE CHAT” hyperlink, their hours of operation, their telephone quantity and electronic mail tackle, and even their bodily tackle in New York. PetCareRx is a really responsive firm that appears to genuinely care about their clients. They actually have a veterinarian, pharmacist, and pet nutritionist on employees to help with any questions a pet father or mother could have in regards to the merchandise they’ve bought.
In Abstract
Key Options
Genuine Merchandise and Medicines
PetCareRx is licensed by the Nationwide Affiliation of Boards of Pharmacy, and rated A+ by the Higher Enterprise Bureau, guaranteeing their clients that the merchandise they buy are genuine, secure, and efficient. This can be a prime concern nowadays when a lot procuring is completed on-line as a substitute of face-to-face, making it simple for unethical events to promote fraudulent merchandise. PetCareRx has operated with the utmost integrity for the final 26 years and has confirmed their worth within the pet trade by providing the identical high quality merchandise you could find in veterinarian workplaces and brick-and-mortar pet provide shops.
Number of Obtainable Merchandise
It’s simple to purchase pet merchandise on-line nowadays, however not at all times from a single website. For instance, one web site will carry prescription medicines, one web site will promote solely dietary supplements, and one other web site could solely carry pet meals. Websites that present one-stop purchasing for pet dad and mom are a prime comfort, and PetCareRx fills that area of interest. By promoting not solely meals and equipment but in addition prescription medicines for canines and cats, PetCareRx saves pet dad and mom money and time.
Consultants on Workers
PetCareRx isn’t just a staff of pet lovers. In addition they make use of a veterinarian, a pharmacist, and a veterinary nutritionist to seek the advice of with on product selections and buyer questions, in addition to to make sure pharmacy gadgets are acceptable for the patron. This not solely improves the standard of the gadgets supplied on the market, but in addition contributes to the all-encompassing degree of service supplied by PetCareRx.
PetPlus Unique Membership Membership
In 2014, founder and CEO Blake Brossman created the PetPlus financial savings membership membership. For an annual payment of $49.99, clients take pleasure in wholesale pricing on the pet merchandise they purchase, in addition to free delivery on each order. Members may also decide up sure medicines from PetCareRx by their native CVS/Caremark. However one other unbelievable perk of the PetPlus membership is having the ability to name and speak to a veterinarian 24/7 for free.
Is PetCareRx a Good Worth?
Shopping for everyday items on the PetCareRx web site, in addition to for essential prescription medicines, may end up in nice financial savings for the pet father or mother. Shoppers using this website aren’t solely saving gasoline cash they would wish for journeys to a number of pet provide shops and pharmacies, but in addition avoiding extreme delivery expenses incurred by ordering from a number of totally different web sites. For canine and cat house owners that frequently purchase provides and/or medicines, this website proves an especially invaluable useful resource, particularly when the patron joins the PetPlus unique membership membership and may benefit from all its added perks.
Ceaselessly Requested Questions (FAQ)
Are the pet medicines offered by PetCareRx the identical as those I purchase at my vet’s workplace?
Sure! Each prescription medicine bought from the PetCareRx web site is assured to be genuine, secure, and efficient, due to the corporate’s certification by the Nationwide Affiliation of Boards of Pharmacy, or NABP.
How shortly will I obtain my order?
This will depend on the merchandise, however many orders will course of and ship on the identical day of buy. Most delivery instances are indicated to take between 3 and seven enterprise days. It is very important observe, nonetheless, that processing instances for prescription orders could take longer if there’s not already a veterinarian’s prescription on file. RX gadgets can not ship till that is obtained, which can depend upon how responsive your vet’s workplace is to the request. Because of this, I like to recommend the client acquire their veterinarian’s written prescription prior to inserting an order with PetCareRx.
Is PetCareRx a reliable firm?
Completely! PetCareRx has been in enterprise for 26 years and is headquartered in New York. They’ve been positively rated by Trustpilot in addition to the Higher Enterprise Bureau, and had been bought final 12 months by PetMed Specific, one other well-respected and long-standing enterprise within the pet pharmacy market. Their customer support can be exemplary, and assist from their employees is on the market even on the weekends.
Our Expertise With PetCareRx
A number of weeks in the past, because it was heating up right here in Florida, I started purchasing for our spring and summer time pet merchandise. Since we spend a variety of time outdoors in hotter climate, canine shampoo was on the prime of my record. I got here throughout the PetCareRx web site and noticed that they carry a lot of pet merchandise, so I did a seek for canine shampoo. A number of pages of shampoos appeared on my display, however the first consequence was Tropiclean Most Energy Pure Flea and Tick Canine Shampoo.
Now, I’ve a cupboard filled with prescription flea and tick medicines, in addition to our essential month-to-month heartworm prevention tablets. However as somebody that prefers pure merchandise for myself and my pets, this product by Tropiclean caught my eye. Whereas I’d by no means threat skipping a month of heartworm prevention for any of my canines, I used to be intrigued by the chance that I’d be capable of reduce the quantity of chemical compounds my canines eat each month within the title of parasite management. If I may efficiently forestall fleas and ticks on our pets through the use of an all-natural shampoo, we might all be happier.
The pricing of the shampoo appeared cheap, so I added it to my cart and headed to checkout. There was a 25%-off low cost code prominently featured on the banner of each web page of the PetCareRx web site, and I entered this within the acceptable field earlier than testing. The delivery price was very cheap, and I proceeded to create my account with all my required data in addition to my fee technique. In only a few days, the shampoo arrived in my mailbox, and I used to be prepared to start out bathing some canines!
I studied the bottle and was happy that the shampoo is indicated to kill fleas, ticks, larvae, and eggs. The pure pest management brokers within the shampoo are pleasant-smelling oils, with a mixed aroma just like that of a citronella candle. I bathed my three dogs utilizing the shampoo, and can proceed to make use of this product weekly as beneficial to repel fleas. I used to be additionally thrilled to see the notation of “Cruelty-Free” on the bottle – as a vegan, I’m at all times pleased to search out merchandise that do the least hurt to each the surroundings and our planet’s animals!
Whereas some conditions do require prescription flea and tick medicines (which I hold available), I’ll at all times want pure treatments and was due to this fact happy that PetCareRx affords each. For my very own future information, I in contrast the pricing of 1 model of prescription flea and tick medicine on the PetCareRx website, a competitor’s web site, and my very own vet’s on-line pharmacy, and located PetCareRx’s price to be comparable. No matter your wants are on your pet, the PetCareRx web site has you coated. I plan to buy on this website sooner or later, and will definitely be profiting from their PetPlus membership to verify I’m getting all of the potential financial savings.
Conclusion
The PetCareRx website is a good useful resource for each canine and cat father or mother. Not solely do they inventory all the same old merchandise pet house owners have to buy, additionally they have a top-tier on-line pet pharmacy to make shopping for medicines for our furry associates cheap and stress-free. With the extra advantages offered by their unique PetPlus membership – free delivery, product reductions, $5 month-to-month reward, and 24/7 vet assist – there’s no cause to buy anyplace else.
